Refund policy

1. Return Window You have 14 days from the date you receive your item to request a return. (Note: Custom and personalized items are final sale and cannot be returned).

2. Item Condition To be eligible for a return, the item must be brand new, unworn, unused, with all original tags attached, and in its original packaging. Proof of purchase is required.

3. Return Shipping Fee

• Customer Responsibility: The customer is responsible for return shipping costs, unless the item arrived damaged or defective.

• Cost: The cost of the return shipping label will be provided once your return request is processed.

4. Restocking Fee We do not charge any restocking or administrative fees ($0 restocking fee).

5. How to Initiate a Return To start a return, email us at info@colorsfl.com. Once approved, we will send you a return shipping label and instructions on where to send your package. Items sent back without prior approval will not be accepted.

6. Refund Processing Time Once we receive and inspect your item, we will notify you of the approval. Approved refunds are processed automatically to your original payment method within 10 business days (please allow additional time for your bank to post the credit).